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BlackBerry® Enterprise Service 10

Trusted Contributor
Posts: 146
Registered: ‎08-18-2010
My Device: Z10
My Carrier: Vodafone.de

Re: Cannot Manage User



the Admin console is a web service. You should be able to acces also from a different computer.


Did you tried this?




Posts: 14
Registered: ‎01-11-2012
My Device: 9800
My Carrier: Vodafone

Re: Cannot Manage User

[ Edited ]

You said that you have tried to access BAS with a different browser. Which one you have used? Are there any proxies between the browser and the BAS?

Try to turn off AntiVirus/Firewall software.. Maybe this is interferring the http request.


New Contributor
Posts: 9
Registered: ‎03-31-2013
My Device: torch 9860
My Carrier: IND Telkomsel

Re: Cannot Manage User

Hi Everyone,

Thanks for your responses and advices.


I'm glad that my 'Manage User' problem has been solved today.

The problem is on my user account access, my browser can't run properly in my user account. 

Now I'm running my browser still with my user account but as a Service account (e.g. run as BESAdmin) and now its running fine.


Once again thanks for all your attention and consideration. Smiley Happy