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BlackBerry® Enterprise Service 10

New Contributor
Posts: 5
Registered: ‎10-31-2008
My Device: Not Specified

Cannot login to Web Desktop Manager

I am in the processing of installing Blackberry Enterprise Server Version 5.0 for Exchange.  I am now at the step to login to the Web Desktop Manager to start setting up users, when I attempt to login, I get an error message saying the username, password or domain or incorrect.  Any ideas why I am unable to login?



Guru III
Posts: 32,114
Registered: ‎06-25-2008
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Re: Cannot login to Web Desktop Manager

Take a look at this KB



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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

New Contributor
Posts: 5
Registered: ‎10-31-2008
My Device: Not Specified

Re: Cannot login to Web Desktop Manager

Thanks for the information, I have tried both the suggestions in the article, I still have the same problem.  Any other ideas?