09-11-2013 03:54 AM
I have a native Cascades app in BlackBerry World. The app has passed the Built for BlackBerry certification, has lots of downloads etc and one of my customers is trying to add it to BlackBerry World for Work in his organizaiton.
BlackBerry World for Work does not accept it though. The error message that the system administrator in the organization receives when attempt to add my app says "The specified application could not be published. Java and Android applications are not supported. Please correct the entry." The error has been indepenently verified (see this forum thread)
So it looks like the app management (BES10?) and/or BlackBerry World is confusing a Cascades app as an Android one!
Interestingly, and very strangely, the free version of the same app app (separate entry in BB World) which is the exact same application, code etc but expires in 14 days can be added successfully to BlackBerry World for Work without a problem.
Does anyone know what is causing this strange behaviour and how to proceed from here and fix this? I looked through the bar descriptor even the MANIFEST.MF but there are no meaningul differences between the full version and the paid version. Yet the first one is rejected and the second one isn't.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
09-11-2013 03:08 PM
you would need to contact BlackBerry as no one here can change anything in BlackBerry world
hopefully the person is choosing the correct URL of your app
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
09-14-2013 02:26 AM
thanks for your response, knottyrope. I contacted BlackBerry World vendor support, they acknowledged the problem and seem to be working on resolving it.