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New Contributor
Posts: 9
Registered: ‎06-24-2009
My Device: Not Specified

Configuring transporter problem

We have a small environment so we have setup V5 using the SQLExpress that is included.

 We have a version 4.2 environment that we are going to migrate users over from.

 The old environment is shakey and we don't want to do an in place upgrade.

 

 I have downloaded and installed the transporter on the new server. I am working through the config and I am able to connect to the old environment database without any issue.

 But on the new server no matter what credentials and settings I select, I can't connect to the database.

  There is a default "localsqlserver" that is selectable from the dropdown. That selection populates the SQL server (.\sqlexpress) field but not the database name.

 I assume the database name is besmgmt (this is the default name and we didn't change any of the defaults during the initial server instal).

  When I test the connection, it reports an error that appears to just say that it could not connect to the database.

 

 is there something I am missing when connecting to the local database?

 

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Configuring transporter problem

What happens if you replace the server name with localhost?
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New Contributor
Posts: 9
Registered: ‎06-24-2009
My Device: Not Specified

Re: Configuring transporter problem

tried local host, the actual server name, the server IP. Nothing seems to make a difference.

 I can't connect using SQL manager from another server so perhaps there is some security settings preventing a connection to be made?

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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Configuring transporter problem

Give this a review: KB04147 - Run BES with local MSDE and remote BlackBerry Manager

 

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If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 9
Registered: ‎06-24-2009
My Device: Not Specified

Re: Configuring transporter problem

Named Pipes and TCP/IP were already enabled. I restarted just in case but it made no difference.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Configuring transporter problem

ok, can you post a screenshot?  You've lost me now.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 9
Registered: ‎06-24-2009
My Device: Not Specified

Re: Configuring transporter problem

Not sure what you would like a screenshot of.

 Also I don't have a place to host screenshots that the world will be able to access. Image hosting services are blocked by corp firewall.

 

 I think I'll just do a new install using a full SQL server and see how that goes.

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Configuring transporter problem

A screenshot of the page that you're at getting the error.

 

You should be able to embed images in posts here.

 

You shouldn't be spending yout time installing full sql when the sql version isn't the issue.

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If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 9
Registered: ‎06-24-2009
My Device: Not Specified

Re: Configuring transporter problem

When I try to insert an image it asks for a url.

 

 The error is

 A Network-related or instance-specific error occurred while establishing a connection to SQL server. The server was not found or was not accessible. Verifiy that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL network Interfaces , error: 26 - Error Locating Server/Instance specified)

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Configuring transporter problem

Can you email me the image: BBAndyDufresne@gmail.com?

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/