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BlackBerry® Enterprise Service 10

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Super Contributor
Posts: 323
Registered: ‎05-10-2011
My Device: Z10

Does UDS Gatekeeping Work With BDS Playbook / BB10?

Quick question. When implementing the gatekeeping functionality of UDS it is necessary to set the default state of unmanaged devices to Blocked. Given that Playbook and BB10 devices will use ActiveSync for mail, how will these devices be allowed if the gatekeeping feature is UDS specific? Does BDS also flag these devices as allowed, or does it become necessary to flag all Playbook and BB10 devices as allowed by default in Exchange?

 

In our environment we can't really test this since doing so would impact users, so I need to know what RIM has to say about this feature.

 

Thanks.

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BESX 5.0.4, SQL 2008, Exchange 2010 SP2 RU4a
Forums Advisor I
Posts: 652
Registered: ‎05-23-2008
My Device: BB10 and WiFi PB
My Carrier: .

Re: Does UDS Gatekeeping Work With BDS Playbook / BB10?

You have to allow the BB10 devices in the ABQ list on Exchange or add the BDS user to the UDS to see the blocked device there. I already told RIM that this is a pain a couple of weeks ago, but got no real feedback to that Smiley Sad
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Super Contributor
Posts: 323
Registered: ‎05-10-2011
My Device: Z10

Re: Does UDS Gatekeeping Work With BDS Playbook / BB10?

Thanks, that is sort of a pain. Easy enough to set all BB devices to Allow, but then it also means that these users can gain access to ActiveSync directly which sort of defeats the purpose. I guess for now we'll have to Quarantine them and enable them manually.

 

You'd think that, considering both components are part of the same product, they'd have given this some thought before releasing the feature....

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BESX 5.0.4, SQL 2008, Exchange 2010 SP2 RU4a
Contributor
Posts: 28
Registered: ‎10-12-2010
My Device: Passport
My Carrier: TDC - Denmark

Re: Does UDS Gatekeeping Work With BDS Playbook / BB10?

Is there any news on this behavior ?

Contributor
Posts: 28
Registered: ‎10-12-2010
My Device: Passport
My Carrier: TDC - Denmark

Re: Does UDS Gatekeeping Work With BDS Playbook / BB10?

Don't know if we are able to set something with the Device User Agent setting ?

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=648315BA66063C010A3AE27560001833?...

 

 

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Super Contributor
Posts: 323
Registered: ‎05-10-2011
My Device: Z10

Re: Does UDS Gatekeeping Work With BDS Playbook / BB10?

This would work however it also would allow users with Z10 or Playbook devices to connect directly to ActiveSync without being managed by BDS. I suppose the workaround is to Quarantine them and then manually allow or block as required.

 

Hardly ideal though and more manual work.

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BESX 5.0.4, SQL 2008, Exchange 2010 SP2 RU4a