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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 3
Registered: ‎08-01-2012
My Device: 9800
My Carrier: Bell
Accepted Solution

Edit MAPI Profile

I am unable to edit the MAPI profile. I am logged in as the BESADMIN Account but when i try to edit teh profile i get the following error message "The MAPI subsystem cannot be correctly initialized and used. Please make sure MAPI is installed and configured properly.

 

I downloaded and installed the latest ExchangeMapiCdo and am running RES Express 5.0.3 MR1 and Exchange 2010

 

Any help would be appreciated.

Guru III
Posts: 32,126
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
New Contributor
Posts: 3
Registered: ‎08-01-2012
My Device: 9800
My Carrier: Bell

Re: Edit MAPI Profile

Sorry forgot to include that, Server 2008 R2 for both Exchange and BES

New Contributor
Posts: 3
Registered: ‎08-01-2012
My Device: 9800
My Carrier: Bell

Re: Edit MAPI Profile

i had followed the links provided as well I ended up having to run a reinstall/repair of the BES software. Mail is flowing again.

Guru III
Posts: 32,126
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Edit MAPI Profile

Also if you gave BESadmin too many rights you wont be able to create it

 

 


Double check permission according to this

 

KB02276 - Assigning permissions for a BlackBerry Enterprise Server service account

 

 



KB15582 - BlackBerry Enterprise Server might not work correctly in Microsoft Exchange environments w...

 

 



What is the BESAdmin service account?
http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/What-is-the-BESAdmin-service-a...

 




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