05-02-2012 11:21 AM
I have a number of users who have reported that their Blackberrys (8310 & 8520)are asking them to "Enter Blackberry to Continue" before asking them for their password. This is happening on their first entry and they are not entering the password incorrectly.
We have just moved the handsets from BES 4 to 5
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
05-22-2012 11:31 AM
Mail server version?
Did you use transporter to move users over?
How many attempts do they get for password?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V