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Posts: 12
Registered: ‎05-10-2012
My Device: BlackBerry Bold 9900
My Carrier: Telekom.de

Enterprise Messenger Lync 2010 Login Error

The Enterprise Messenger Shows failed to execute your last action (-9).

If i create a new Test Lync User the Login works wihout Problems.

On BES Logs is no Error.

Did you know this Problem?

New Member
Posts: 1
Registered: ‎06-19-2012
My Device: BlackBerry Bold 9900
My Carrier: Claro Argentina

Re: Enterprise Messenger Lync 2010 Login Error

Hey I'm having exactly the same problem, my environment is a BES Exchange 5.0.3 MR7 and  the user that attempts to login receives failed to execute your last action (-9). Remaining users have no problem.


The affected user told us his actual password has a "ñ" and, for example, in iPad this not work. Could this be his problem?

Marcos Poncín
Advanced Support | BlackBerry Solution Analyst
Posts: 17
Registered: ‎05-01-2012
My Device: Z30
My Carrier: Vodacom

Re: Enterprise Messenger Lync 2010 Login Error

Have you tried resetting the affected user(s) password to something with just normal characters and tried to log in?


That would answer your question about whether or not the password is actually the issue

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Enterprise Messenger Lync 2010 Login Error



this issue has just happened to me.


Please read this article from the public knowledge base:

KB17066 "Failed to execute your last action (-9)" is displayed in Collaboration client when logging in

The search box on top-right of this page is your true friend, and the public Knowledge Base too: