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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 7
Registered: ‎04-18-2012
My Device: Torch 9850, PlayBook 16GB
My Carrier: Verizon

Re: Error sending activation emails with Universal Device Service

I'm having this issue as well.  I've tried a mail server as well as an exim relay we have, and I get the same error.  I've tested that I can send an email from the server via telnet on both.  I've put in from addresses in the Compliance Notification setup and the Device Activation Email setup.

New Contributor
Posts: 7
Registered: ‎04-18-2012
My Device: Torch 9850, PlayBook 16GB
My Carrier: Verizon

Re: Error sending activation emails with Universal Device Service

Well, it works for me now.  I noticed in the logs some errors authenticating ldap, so I re-entered my password, re-entered the server and saved it.  I also double-checked the smtp settings and just hit save again.  Now it works.