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BlackBerry® Enterprise Service 10

Posts: 1
Registered: ‎11-15-2012
My Device: Bold 9930
My Carrier: Verizon Wireless

Exchange 2003 / Bes 5.0 - Calendar not syncing old items



I have an employee with a BB 9930 who does not seem to have calendar items syncing from several months ago.


In the calendar settings, I have it set to keep everything and not remove after a period of time.


I tried reconnecting the phone using Enterprise Activation but that didn't seem to add anything.


Recurring appointments going back that far exist, but standalone ones do not. This user can see all of these items in Outlook.  I do not believe she has multiple calendars.


Is there anything I should look at?


Thank you very much!



Guru III
Posts: 32,244
Registered: ‎06-25-2008
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I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: Exchange 2003 / Bes 5.0 - Calendar not syncing old items

most likely the low memory cleaner kicked in and removed the older entries


Activation only get you 30 days....


this might help

Past calendar entries do not pre-populate to the BlackBerry smartphone during an Enterprise Activati...


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Posts: 12
Registered: ‎12-21-2010
My Device: 9700 bold
My Carrier: Rogers

Re: Exchange 2003 / Bes 5.0 - Calendar not syncing old items

Please make sure wireless sync is enabled for calendar sync on the device. You can check it as below: open Calendar then go to Options>Select Desktop and here make sure Wireless sync is checked off.