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BlackBerry® Enterprise Service 10

New Contributor
Posts: 4
Registered: ‎04-30-2013
My Device: BlackBerry z10
My Carrier: Orange

Exchange Active Sync: Contact folders sync

Hello Everyone


We are using BB10 with BES10 and Exchange Server 2007.

The synchronisation works fine. There are just some important features missing. For example we synchronise all business contacts. The problem is, that you cant configure, which contact folders are synchronised.


The problem is that in outlook there is an automated folder which is called, suggested contacts. This folder is full of all e-mail addresses you have ever used. So your BB10 device synchronise a lot of contacts you dont want. It makes it really hard to find the contacts you really use. In iOS and Android synchronising with exchange you can choose which folder you want to sync.


Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Exchange Active Sync: Contact folders sync

Hey awe_BUBUS,

Welcome to the BlackBerry® Support Community Forums.


Currently there is no option available, iOS 6 does have the option to hide the specific folder but previous versions did not. The only known work around at this time would be to delete the suggested contacts via Outlook per user. 


Let us know if you have any other questions.




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