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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎09-09-2009
My Device: Not Specified

Good evenings, I have installed in a servant windows...

Good evenings, I have installed in a servant windows 2003 his(her,your) tool BES 5.0. Everything has gone correctly until I have to associate the devices with the users and always it(he,she) gives me a mistake: Error: the blackberry administration service was unable to retrieve specific device attributes from the device Please, he(she) would be grateful to you that me dijéseis slightly in the matter A greeting
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Good evenings, I have installed in a servant windows...

Are you assigning a device to a user or activating it wired or wirelessly?


Please create an account so we can get a bit of info to proceed.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V