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BlackBerry® Enterprise Service 10

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Trusted Contributor
Posts: 125
Registered: ‎04-16-2012
My Device: PlayBook + Z10 + Z30
Accepted Solution

How do i remove the BES10 trial CAL?

Hi,

i´m running BES 10.1 (not 10.1.1) and have purchased 10.0 licences.

Now i want to trade up the 10.0 to 10.1 and apply them to the BES.

 

How do i remove the 60 day trial lic from the BES before i apply the perpetual lics? I do not find a "remove" button and no info in the licencing guide or setup / admin guide.

 

TIA

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Trusted Contributor
Posts: 125
Registered: ‎04-16-2012
My Device: PlayBook + Z10 + Z30

Re: How do i remove the BES10 trial CAL?

Ok, reply to myself:

I activated the new CALs and the trial CALs disapeared.

On the Blackberry Accounts website where you register the lic and upgrade the 10.0.to 10.1, i saw both CALS (trial and new perpetual) under the Server tab. There i deleted the trial from my entitlement. Don´t know if this was right but everything seems to work right now.

I only wonder why i also got a new SRP for BES10.1

I did not use it because the trial SRP from BES10.1 still works.

 

Maybe this info helps someone who comes up with the same questions.