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BlackBerry® Enterprise Service 10


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Regular Visitor
Posts: 1
Registered: ‎04-11-2013
My Device: Blackberry Z10
My Carrier: Bell
Accepted Solution

Hub on Z10 shows sent messages along with inbox content

Hello,

 

I just set up my Hub on the Z10 and I noticed that the Exchange account shows sent messages along with inbox content.  While it is nice to see my most recent activity/conversations the preference would be to show just inbox content. Does anyone know if this is configurable?  The email account in question is Microsoft Exchange (I had to use the advanced settings with the web interface to connect).

 

Any clarification on how this works is appreciated.

 

 

Posts: 96,070
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hub on Z10 shows sent messages along with inbox content

Simply open your Hub > touch the lower right three dots overflow icon > Settings > Display/Actions > Show Sent Messages = Off.



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New Contributor
Posts: 3
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Verizon

Re: Hub on Z10 shows sent messages along with inbox content

[ Edited ]

I have same issue for work BB - Z10.  However, for some reason I am unable to uncheck Show Sent Messages box.  Any other thoughts appreciated.

Posts: 96,070
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hub on Z10 shows sent messages along with inbox content


sbow320 wrote:

I have same issue for work BB - Z10.  However, for some reason I am unable to uncheck Show Sent Messages box.  Any other thoughts appreciated.


Uncheck or turn to OFF?

 

Are you on a company or corporate device on a BES?



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Posts: 3
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Verizon

Re: Hub on Z10 shows sent messages along with inbox content

It's a corporate device.  Not sure of terminology BES, (business exchange server maybe?), so I would say yes.

Posts: 96,070
Likes: 24,622
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hub on Z10 shows sent messages along with inbox content

Yea, BlackBerry Enterprise Service, which includes MS Exchange systems.

 

Your IT Admin have that locked down. You would need to inquire with them.

 

Meanwhile, I've this thread moved to the BES area of this forum and a user here with more knowledge of BES than I might have some answer.



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Posts: 3
Registered: ‎06-13-2013
My Device: Z10
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Re: Hub on Z10 shows sent messages along with inbox content

Many thanks for quick feedback. I will doublecheck with corporate IT team on this.

New Contributor
Posts: 2
Registered: ‎11-28-2013
My Device: Q10
My Carrier: Bell

Re: Hub on Z10 shows sent messages along with inbox content

[ Edited ]

Slight variation on this...how do I get the hub to show ONLY the inbox (or default to selecting the inbox, vs the entire account)?

 

(just a clarification - I already have the "show filed messages" choice turned to OFF)

Posts: 96,070
Likes: 24,622
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Hub on Z10 shows sent messages along with inbox content

Mkenney, as stated above, Simply open your Hub > touch the lower right three dots overflow icon > Settings > Display/Actions > Show Sent Messages = Off.
Now, only your inbox is showing.


1. If any post helps you please click the Like Button below the post(s) that helped you.
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Posts: 2
Registered: ‎11-28-2013
My Device: Q10
My Carrier: Bell

Re: Hub on Z10 shows sent messages along with inbox content

Thanks for the response, this cleared out a fair chunk of messages...oddly, however, I still see "draft" messages (both for corp and personal accounts). Those are few and far between, so less of a bother.