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BlackBerry® Enterprise Service 10

New Contributor
Posts: 3
Registered: ‎01-07-2013
My Device: Bold - 9900
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IP Address change stopped the web console working

Hello All, I've change the IP address of my BES 5.03 server.


The inbound / outbound flow of email is working fine after the change but the web management GUIs are not available (Administration / Monitoring / Desktop Manager) since the IP change.


I've restarted the Blackberry Administartion Service, but still no luck.

Does anyone have any ideas?




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Re: IP Address change stopped the web console working

Did you reboot BES so your DNS server is updated?


you should be able to access BAS via IP still


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Registered: ‎07-07-2010
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Re: IP Address change stopped the web console working

Knotty is right. Odds are when you created it, you created a BAS Pool DNS name. Go into DNS (you likely created a static entry) and update the associated IP.