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02-13-2012 03:56 PM
Server is BES 5.0.3 for Domino on a Domino 8.5.2FP4 server using SQLExpress 2008
Workstation is WIndows XP SP3
Have tried installing the policy tool on my workstation using version 22.214.171.124 or 126.96.36.199, neither version seems to work.
I use the Run As option to run the tool with the Administrator account for the BES server. (Note that the Transporter from 188.8.131.52 works perfiectly fine on the same PC when run as this account )
command line being used is:
itpolicyimportexport -export -db dbname-here -n servername-here -file bespolicy.txt
but have experimented with others with no success.
Everytime I run the tool, I immediately get the Windows error popup:
"BlackBerry® IT Policy Import & Export Tool has encountered a problem and needs to close. We are sorry for the inconvenience."
Anyone know what I might be missing?
Solved! Go to Solution.
02-13-2012 05:10 PM
Figured out the problem. The account used to run the Policy Import & Export tool must have admin privileges on the local workstation, as well as having Admin acceess to the BES server and SQL database. Once I gave the BES administrator account admin rights to the local workstation, the tool ran without any problem.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
02-14-2012 10:44 AM
thanks for sharing your solution
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V