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BlackBerry® Enterprise Service 10

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Contributor
Posts: 24
Registered: ‎11-06-2009
My Device: Not Specified

Initial Desktop Sync dows not work with Domino 8.5.2 mailbox

[ Edited ]

I recently upgraded a Domino server to 8.5.2 (Linux/32-Bit). If I try to activate an OS5 device, it always stops at the stage "Status: Service will be initialized (Desktop)". No Contacts or calendar entries flow to the fresh device. No error message occurs, the enterprise activation screen just hangs at "desktp synchronisation". The Domino console shows a lot of messages like:

 

OTAC: Document NID=187FE has obsolete Domino 4.6 structure - not supported

 

BES 5.0.2 is running on top of Domino 8.5.1FP1 (Windows/32-Bit).

 

Any ideas?

 

Peter

 

New Contributor
Posts: 4
Registered: ‎02-04-2010
My Device: Bold 9000
My Carrier: Telenor

Re: Initial Desktop Sync dows not work with Domino 8.5.2 mailbox

[ Edited ]

I have the same environment (BES 5.0.2 is running on top of Domino 8.5.1FP1 (Windows/32-Bit)) and the same problem.

 

Found a KB about the problem but no practical solution.

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB23786

 

I don't know how to put the "$CSVersion" field in place?

 

//John