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BlackBerry® Enterprise Service 10

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Posts: 3
Registered: ‎06-07-2013
My Device: Q10
My Carrier: TIM

Installation Failed - Failed to open the XML file

Hi All,

 

I'm trying to install bes10 but crashes to the following error:

 

CUbitexxCoreDataCon::Apply executed Return Code is [-1]
[CUbitexxCoreDataCon::ApplyDBSettingsToWebConfigFile] Parsing the config file: [C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Service 10\Core\Web.config].


 Failed to open the XML file [C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Service 10\Core\Web.config] with error number [2]

 

 [CUbitexxCoreDataCon::ApplyDBSettingsToWebConfigFile] Unable to load the config file [C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Service 10\Core\Web.config].

 

CUbitexxCoreDataCon::Apply failed to update db settings Core's web.config file was not found.

 

CDataContainer::smileyvery-happy:oApplyImpl: UbitexxCoreDataCon failed to apply. Result: 486053.

 

can someone help me?
thank you very much