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BlackBerry® Enterprise Service 10

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Contributor
Posts: 16
Registered: ‎06-26-2008
My Device: Not Specified

KB03112 when to restart services?

I am looking at KB03112 in order to move my dbase from the old BES to the new, for a knife-edge cutover.

 

Task 1 is to backup the database and services must be stopped during this process, but it never says when to restart the services.

 

I was hoping to stop the services, backup the dbase, then start the services again immediately, so the users would not be interrupted while I completed the rest of the steps in the article.

 

Will this work?  I can't see any reason why they could not be started after the backup, but wanted to make sure I was not missing something.

Thanks

 

 

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: KB03112 when to restart services?

no dont start them since it will write to the database with new info that will not be present in the new BES.

 

Cut over

 

Cut old out and move to new.

 

I have done this with BES 4.x and its only down for about 20 min while you configure things.

 

maybe better to move database to a remote SQL server and failover to a new server after.

 

What version BES are you on?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 16
Registered: ‎06-26-2008
My Device: Not Specified

Re: KB03112 when to restart services?

5.1.0.58 on the current server.

I will install 5.03 on the new

 

I planned to do a knife-edge and run both servers at the same time for a day or so because I have an app that we push out to BBs that would be a disaster to try and re-push.  I also got messed up by getting a migration kit early in my upgrade research that has a new SRP.  According to support, I am forced to move to that SRP after the upgrade to the new server.

 

 

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: KB03112 when to restart services?

well you didnt explain that part.

 

You still have to setup the app for the new server

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V