Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
Contributor
Posts: 10
Registered: ‎04-03-2009
My Device: Not Specified

License Expiration after License Tradeup

Hello,

 

I just checked our BlackBerry Management Studio and as we have worked hard the last months of 2013 to get some BES 10 devices activated, in order to make the licenses I traded from BES 5 to BES 10 perpetual. It seems however that there is nothing changed. The expiration date is still 03/31/2014.

Can someone please confirm that these licenses will become perpetual before 03/31/2014??

 

Thanks for any infomation.

 

Willem

New Contributor
Posts: 7
Registered: ‎01-02-2014
My Device: Q5

Re: License Expiration after License Tradeup

Hi,

We are in the same case.

We are waiting for RIM for more informations about this.

 

Contributor
Posts: 10
Registered: ‎04-03-2009
My Device: Not Specified

Re: License Expiration after License Tradeup

Thanks for letting me know I'm not alone. As I do not have any support plans with RIM, I can't create a suppot incident... Please let me know what they say. Smiley Happy

New Contributor
Posts: 7
Registered: ‎01-02-2014
My Device: Q5

Re: License Expiration after License Tradeup

Count me in

;-)

Regular Contributor
Posts: 53
Registered: ‎05-22-2013
My Device: Blackberry Z10
My Carrier: EE

Re: License Expiration after License Tradeup

You have until 31/03 to activate devices, and then the number of activated devices will be turned into perpetual licenses.