07-29-2014 07:37 AM
Your Java version is fine and is what is installed by default with 10.2.0.33
You're on the gold release of 10.2 so no MR applied, I never install the first version of any service pack due to issues, I always wait for the first MR. I had a look through the release notes of each MR for 10.2 and didn't find any known issues with Java.
You should read through the known/resolved issues of each MR and assess for yourself if upgrading is worth it. 10.2.3 is quite stable so I would look at that. It might even resolve your issue.
Do you also have access to BB support? The might be aware of this issue in their internal KBs.