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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 4
Registered: ‎03-26-2010
My Device: 9000
My Carrier: Singtel

Lync User Photo

Hi Guys,

 

Just manage to bring up Enterprise IM (Version 3) on my Blackberry Q10. Aftter logging into the IM everything working perfectly fine. I am able to chat with my colleague and also able to see my colleague presence status but my colleague photo is not present on the IM itself. Anything i need to done on my corporate firewall or some configuration done on BES 10 server.(Version 10.1.0)

 

Pls advise.thks

Retired
Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: Lync User Photo

Hello limdvd,

Thank you for your question regarding Lync user photos.

 

There is nothing special you should have to do. Do any of your contacts photo's show up or only certain ones?

Let me know if you have any other questions.

- LW

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
Posts: 4
Registered: ‎03-26-2010
My Device: 9000
My Carrier: Singtel

Re: Lync User Photo

Hi Bros,

 

Not a single photo showing on my Blackberry Lync Client. Whereas there is no issues if login from my laptop.

 

 

Highlighted
Retired
Posts: 166
Registered: ‎04-25-2013
My Device: BlackBerry Z10, BlackBerry Q10, Bold 9900

Re: Lync User Photo

[ Edited ]

Hello limdvd,

I did a little more digging into why the photo's are not displaying. It is currently not supported.


Let me know if you have any other questions.

- LW

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Accept as Solution for posts that have solved your issue(s)!

New Contributor
Posts: 4
Registered: ‎03-26-2010
My Device: 9000
My Carrier: Singtel

Re: Lync User Photo

Hi,

 

Thks. Manage to setup the BCS last 2 days and will revert back to you if any issues.