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BlackBerry® Enterprise Service 10

New Contributor
Posts: 7
Registered: ‎12-20-2009
My Device: Not Specified

MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed Error with only one user

MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed, MailboxDN=/o=Company/ou=First Administrative Group/cn=Recipients/cn=first.last, ServerDN=/o=Company/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXCHANGE/cn=Microsoft Private MDB


Im getting this error for a single user on my BES 5.0.1 MR1 server, their blackberry works fine (gets email and sends).


I know what the issue is, ou=First Administrative Group was the exchange group of the old 2003 exchange server,  ou=Exchange Administrative Group is where the exchange 2010 server is.  No other user has this error associated with it


Anythoughts on how to fix the error?