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BlackBerry® Enterprise Service 10

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Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

Please double check http://www.blackberry.com/btsc/KB20608

 




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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 28
Registered: ‎10-12-2010
My Device: Passport
My Carrier: TDC - Denmark

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

Hi,

 

The throttling policy was set, but somehow not applied / replicated to the rest of the organisation.

I tried to create a new Policy, set the required settings, and assign the new policy for BESadmin.

 

Then i stopped BlackBerry Controller, Dispatcher and router service

Restarted Microsoft Exchange Information Store service

Started BlackBerry Router, Dispatcher and controller service.

 

That did the trick

 

/Laaz

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

Glad to hear it.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Regular Contributor
Posts: 77
Registered: ‎11-30-2010
My Device: 9800 torch
My Carrier: att

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

I am now faced w/ this....1 user affected thus far.

 

I believe our Email Admin did the throttling policy already--will confirm that.

 

here we go....

Trusted Contributor
Posts: 168
Registered: ‎06-13-2009
My Device: Blackberry Curve
My Carrier: STC

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

Wat did u do to resolve this damm issue. 

 

WE are having MS Exchange 2007 and 300 users running. 

 

Both I am facing this issue only with 3 users. Really strange. 

 

Help !

Highlighted
Developer
Posts: 71
Registered: ‎06-26-2009
My Device: Curve 8310

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

The problem was with the Exchange throttling policy, starts giving issues the moment you go over 20 users. You need to create a new throttling policy for BES, see page 1 of this thread for more info.

Give kudos if somebody helps you, also mark accepted if it solves your problem. Search first, then post. Please respect RFC-1855 when posting on forums.

Trusted Contributor
Posts: 168
Registered: ‎06-13-2009
My Device: Blackberry Curve
My Carrier: STC

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

Exchange throttling policy solution might work with Exchange 2010. But we are using Exchange 2007 and also we have more than 300 users. I can stil activate other user accounts but facing this problem with 3 specific users. 

New Member
Posts: 1
Registered: ‎05-14-2012
My Device: 9800
My Carrier: Rogers

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

I was having the same problem - ended up that the user was in an Exchange database that hadn't yet had the extended AD permissions applied:

 

From an Exchange server powershell session:

 

Get-MailboxDatabase | Add-ADPermission -User "BESAdmin"-AccessRights ExtendedRight -ExtendedRights Receive-As, ms-Exch-Store-Admin

 

To review the databases and their permissions:

Get-MailboxDatabase | get-ADPermission -User "BESAdmin"| fl Identity, ExtendedRights

 

Enjoy.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: MAPIMailbox::MAPIMailbox - OpenMsgStore (0x8004011d) failed

Permissions ar fun to deal with, good to see you are doing better

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V