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11-23-2012 03:33 PM
We have a BES 5.0.3 install which currently forces all internet traffic through MDS_CS. We then have a Webense Standalone install that filters the traffic (it is not setup as a proxy, it does tranparent Identification). This works great, users go to a restricted site and get a block page, etc.
We now want to allow users to download certian application from AppWorld, problem is when I launch AppWorld and go to sign in, it times out and says that you cannot login now please try again later.
I've looked at our websense logs and everything is allowed that is coming from the BES so I'm not sure why it's failing.
If I modify the IT Policy to allow the IBS browser, AppWorld works fine? I've tried setting it up so all traffic except appworld.blackberry.com and blackberryid.blackberry.com goes to the MDS_CS but I can't get that working either.
Any help would be appreciated!
Solved! Go to Solution.
11-23-2012 04:19 PM
Have you checked out this KB article?
You have to upgrade to at least MR6 + do changes in the rimpublic.properties file.
11-23-2012 04:22 PM - edited 11-23-2012 04:22 PM
Yeah, I'm at MR8. the problem is I'm not using a proxy server so I don't think this applies to be, my BES can access the internet, the websense server just intercepts the traffic on mirrored port? I'm not sure what to put in the hostname: port below?
application.handler.http.proxyUseDirectIfFailed = false
application.handler.tcp.proxyUseForDeviceTLS = true
11-26-2012 02:08 PM
I apologize, I looked at KB17855 again and it doesn't enable the IBS browser so I followed the Kb and presto AppWorld is working but users are still being filtered by websense when using the browser on the phone.
Thank-you very much sir!