Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

New Contributor
Posts: 4
Registered: ‎05-06-2010
My Device: Blackberry Bold 9700
My Carrier: Vodafone UK

Messages displaying attachments (Domino)

[ Edited ]

We're currently migrating 1600 users across to BES 5 (with Domino).  A number of migrated users are commenting that every email appears to have an attachment.  Further investigation shows that this is the embedded corporate logo we have in our Lotus Notes standard email signature.


I did experience this (on my 9700) when I first migrated, but it has since corrected itself.  Has anyone else seem this, and if so, is it device platform specific and is there anything that can be done to suppress the attachment icon for embedded images?


many thanks