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BlackBerry® Enterprise Service 10

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Posts: 8
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Swisscom

Messaging Account issue since 10.1.0.2312

[ Edited ]

Hello everyone,

 

We have a strange issue here. Server: BES10.1. Since the update to the device software 10.1.0.2312 (switzerland) we are still able to activate devices, but no chance to set the messaging account password. When i try to set the messaging account password, i get the error message: Your device is not connected to a network. Connect to a network and try again

 

same scenario, but an older device software version, for example 10.0.10.822, no problem. The device is able to set the password and to synchronize exchange data.

 

Has anyone successfully activated a Z10 with 10.1.0.2312? 

 

Additional Information: I am also not able to use blackberry world - work --> To continue, connect to a Wi-Fi or a mobile network in Settings. 

And i cant use the browser in work perimeter.

 

Everything else works great. BBM, Browsing (private), whatsapp,...

 

PPS: If i activate a device before updating to 10.1.0.2312, everything works fine after the update.