Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Highlighted
wd
New Member
Posts: 1
Registered: ‎09-22-2009
My Device: Not Specified

Monitoring Service - graphs unavailable

 Graphs in the Monitoring Service are unavailable for us, the popup only shows 'insufficient data'.

 

The BBMS-DCS log shows python? errors like this:

 

(09/22 11:57:18:424):{Thread-2} [persist:run:48] [ERROR] None Traceback (most recent call last): File "persist.pyo", line 46, in run File "common\db\db.pyo", line 114, in execute File "common\db\db.pyo", line 90, in _run File "common\db\db_connection_manager.pyo", line 358, in run File "C:\Users\BESAdmin\AppData\Local\Temp\gen_py\2.5\B691E011-1797-432E-907A-4D8C69339129x0x6x0.py", line 1997, in Execute File "win32com\client\__init__.pyo", line 448, in _ApplyTypes_ com_error: (-2147352567, 'Ausnahmefehler aufgetreten.', (0, 'Microsoft SQL Native Client', 'Bei der Konvertierung eines varchar-Datentyps in einen datetime-Datentyp liegt der Wert au\xdferhalb des g\xfcltigen Bereichs.', None, 0, -2147217913), None)

 

 

 

( roughly translated: the error occured when trying to convert a varchar to datetime)

 

Are the graphs working already for anyone?

 

thx,

 

wd

 

 

BES 5.0 MR2 - Srv2k8