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BlackBerry® Enterprise Service 10

New Contributor
Posts: 5
Registered: ‎02-07-2009
My Device: Not Specified

Only 30 days of email

[ Edited ]


from 30 days to no limit  " 


Same problem here - all emails deleted from the device after 30 days -  users asking for their old BBs unless this is sorted now.

Posts: 11
Registered: ‎03-05-2013
My Device: Z10
My Carrier: Rogers

Re: Only 30 days of email

I couldn't see if there were earlier posts, but this morning I lost all my archived e-mails on all accounts on my Z10. Which then erased all those e-mails also from my main laptop accounts. Now I see it was about 30 days. Disaster!!


Does anyone know how to get them back or at least prevent this? I find BlackBerry very inaccessble to fixing these things and I am a BlackBerry loyalist.

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Only 30 days of email

what type of email account, POP, IMAP, EAS or BES?


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