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BlackBerry® Enterprise Service 10

New Contributor
Posts: 4
Registered: ‎08-12-2009
My Device: Not Specified

Out of Office not working since mailbox move to Exchange 2010

[ Edited ]



users that are on Exchange 2010 (Rollup 4) can't enable or disable the Out of Office feature.

Nothing changes on the Outlook Client when they try on their BB, and nothing changes on the BB when they try in Outlook.


Mapi/Cdo 1.2.1 is installed on BES 5 (SP2) and I think EWS is working fine, because for the Outlook Clients it does.



Don't know if this is helping but when I run EWSTEST I get success messages, when I run IESMTEST I get this:


Opening Default Message Store Mailbox - BESADMIN

UserOnExchange2010: Opening message store using
        /o=xxxx/ou=Exchange Administrative Group (FYDIBO
HF23XXX)/cn=Configuration/cn=Servers/cn=exchange.xxxx.xxx/cn=Microsoft Priv
ate MDB
UserOnExchange2010: Mailbox opened successfully
UserOnExchange2010: Root Folder opened successfully
UserOnExchange2010: Folder created successfully
UserOnExchange2010: Test folder deleted successfully
UserOnExchange2010: MAPI test completed successfully
UserOnExchange2010: CDO Server Name: exchange.msgroup.net
UserOnExchange2010: CDO Mailbox DN: /o=xxxx/ou=xxx/cn=Re
UserOnExchange2010: CDO logon successful
UserOnExchange2010: Get default calendar folder successful
UserOnExchange2010: Get calendar folder name successful: 'Kalender'
UserOnExchange2010: CDO test completed successfully
UserOnExchange2010: Failed to resolve the SMTP address
UserOnExchange2010: Initializing EWS Proxy... successful
UserOnExchange2010: Exception caught:

System.Exception: Domain not specified in SMTP address: (null)
   bei EWS.Service.SetUser(String smtpAddress)
   bei EwsTest.Program.Main(String[] args)




What can cause this, and how can I fix it?





New Member
Posts: 1
Registered: ‎07-28-2010
My Device: Not Specified

Re: Out of Office not working since mailbox move to Exchange 2010

We had the same issue.  I belive our problem was that the users didn't have Exchange Activesync enabled.