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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 2
Registered: ‎04-26-2013
My Device: Curve
My Carrier: Orange
Accepted Solution

Problem with CAl during installation

Hello,

 

I tried to install BES 10. During the installation I have this error.

I use the CAL give with the 60 Day Trial.

Have you got any idea ?

 

bes_error

BlackBerry Employee
Posts: 750
Registered: ‎05-15-2008
My Device: Z10
My Carrier: Rogers

Re: Problem with CAl during installation

From what I can see of the key that looks like your SRP auth key and not the CAL

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem with CAl during installation

 

Universal Device Service version 6

Quantity: 1

Number 1 of 1
Serial Number: XXXXXXXXX (In BES10 Installation, This is SRP Identfier)
License Key: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (In BES10 Installation, This is SRP Authentication Key)

BES10 EMM Standard for BlackBerry v10.0 - Trial License (20 user)

Quantity: 1

Number 1 of 1
CAL ID: XXXXXXXXXXX
CAL Authentication Key: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX (In BES10 installation, this is the CAL Key)

 




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Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 2
Registered: ‎04-26-2013
My Device: Curve
My Carrier: Orange

Re: Problem with CAl during installation

I really need to sleep. Thank's

Guru III
Posts: 32,190
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Problem with CAl during installation

your welcome

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V