Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Developer
Posts: 4
Registered: ‎07-09-2009
My Device: Not Specified

Push Undeliverable? (BES5 to Bold 9000) log says Push connection aborted by device. Why?

Why would a push connection be aborted by a device?  (BES5 Log entry)

Query Status response: Undeliverable


We've used BES4 to push to a couple hundred Blackberries for years. 

We're trying the trial upgrade to BES 5.0.

All simulators execute our code correctly. (5.0 Beta now) .

On the device, (Email works, browser works, our app installed fine...) but every push fails.


I pulled off our own code and signed and installed the sample HTTPPushDemo and pushed to the device.

I can see the arrows flash inbound, but again nothing else.


1) Is there some non default setting to enable BES5 to do outbound pushes?


2) Is there some non default setting to enable the device to receive pushes (during activation)?


3) Could our chosen listener port be overridden and redirected on the device? (RIM Developer test?, accidentally left in the code?)


--- Are people out there successfully doing custom app pushes through the BES5? 


Any ideas? 

Thanks, Steve


(Our setup -- BES5 Trial, Lotus Domino, to Bold 9000)


Posts: 616
Registered: ‎03-25-2009
My Device: BlackBerry Curve 9360
My Carrier: Bell

Re: Push Undeliverable? (BES5 to Bold 9000) log says Push connection aborted by device. Why?

I don't believe there should be anything different in 5.0, but you may want to check in the Developer's forums just to be safe.
The only stupid question is the one you don't ask before you reboot the BES.