08-28-2013 05:04 AM - edited 08-28-2013 05:21 AM
i have got a user with problem with blackberry q10.
q10 is activated on bes10 (domain exchange 2007).
when he send an email from q10 which contains letters with an accent, people who receive email always see question marks instead letters with an accent
I've got another user with a blackberry q10, the same bes10, the same exchange in the same domain, the same outlook with the same configuration and there's no problem.
the first user has got another private mail accont in q10 (gmail) and with his private account the problem doesn't exist..
what can i do?
09-04-2013 08:42 AM
Welcome to the BlackBerry Support Community Forums.
Thank you for your question regarding Q10 problem with Umlauts.
This is something that BlackBerry is aware of and will be addressed in a future release of the software.
Let me know if you have any other questions.