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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 6
Registered: ‎05-27-2009
My Device: Blackberry 8310

Re: Removal of app from multiple Blackberries

I did.  They told me to use the solution I highlighted earlier.  Right now I'm just venting at a lack of functionality in a piece of software that is supposed to be ad Admin's dream re Blackberry handhelds.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Removal of app from multiple Blackberries


vector wrote:

Phil, these mechanisms are in place for security not for inconvenience to our customers.

Please contact support using the normal channels if you require assistance.


I think everyone can agree that it is frustrating that RIM user level applications are effectively treated the same as the core OS, when it comes to disposition / removal.  Alright, well at least Phil and I can.

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Retired
Posts: 121
Registered: ‎03-31-2008
My Device: Not Specified

Re: Removal of app from multiple Blackberries

Phil, i sent a PM please respond in private the ticket number where this information was provided to you by support.

 

New Contributor
Posts: 6
Registered: ‎05-27-2009
My Device: Blackberry 8310

Re: Removal of app from multiple Blackberries

Will do.  At the time the version I had wasn't available so the tech suggested upgrading everyone to a version that is available, then denying the same software so it's removed.

 

Will send a PM now.