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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 4
Registered: ‎04-11-2011
My Device: 9780, 9800
My Carrier: Bell

Replying on Z10/Q10 doesn't flag the message as replied in Outlook

We have a Z10/Q10 environment using ActiveSync with Exchange 2010.  When I replied to e-mails on my BES with my previous Bold 9900 in outlook 2010/2013 an icon would reflect that I replied (or forwarded).  This icon no longer appears and therefore it is difficult to track replies. 

 

The messages do show up in sent items.

New Contributor
Posts: 4
Registered: ‎04-11-2011
My Device: 9780, 9800
My Carrier: Bell

Re: Replying on Z10/Q10 doesn't flag the message as replied in Outlook

Is anybody else expeirencing this issue.  I tested from an iphone to see if I could replicate this behavior however it did create the correct icons in Outlook when forwarding a message from the iPhone.

Contributor
Posts: 21
Registered: ‎03-07-2013
My Device: Z10
My Carrier: Bell

Re: Replying on Z10/Q10 doesn't flag the message as replied in Outlook

This is a known issue, I created a ticket with Blackberry and they responded saying they hope to have it fixed in a future update.

 

Thread: http://supportforums.blackberry.com/t5/BlackBerry-Z10/Reply-Flag-not-passing-to-desktop/td-p/2217601