Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
Visitor
Posts: 1
Registered: ‎09-20-2012
My Device: Bold 9930
My Carrier: Vodafone

Resource Kit : Historical stats output issue

Good morning, 

i've installed the Resource kit ( brk-amt5.0.2.6.msi ) on a BES v 5.0.2.28 with success. 

I've ran the BlackBerry Enterprise Server Log Analysis Tool that created a csv with every user's data consumption for a specific day, but I cannot understand why in the csv file i have no results in these fields : 
CICAL FROM , CMIME FROM, MDS FROM , OTASYNC FROM 

while i have values in the cical to, cmime to , mds to .... 

 

here's a link to a screenshot of the csv : link

 

Any help will be appreciated

Nicola.