Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Community Manager
Community Manager
Posts: 4,606
Registered: ‎01-10-2011
My Device: DTEK60
My Carrier: Koodo

Secure Work Space - Where to learn more!

[ Edited ]





Secure Work Space Documentation:


Multimedia Tutorials:


For more information please visit the BlackBerry Enterprise Service 10 Documentation Portal


Secure Work Space Videos:



  • How to enable Secure Work Space for Universal Device Service
    • Task 1 of 6 | Verify your BlackBerry Enterprise Service version
    • Task 2 & 3 | Add a Secure Work Space license & enable and test the work space connection
    • Task 4 of 6 | Configure new email notifications for Secure Work Space on iOS
    • Task 5 & 6 | Create an Activation Type profile and assign the Activation Profile


Top 10 Knowledge Base Articles:


KB35869 How to enable Secure Work Space for Universal Device Service
KB35858 License types and naming conventions for different BlackBerry Enterprise Service 10 versions
KB35835 The system could not enable Secure Work Space. Request to Secure Work Space failed. Please, check Service URL and Network Settings
KB35883 iOS devices activated with Secure Work Space do not receive new message notifications
KB35844 iOS and Android devices do not adhere to the "Lock work space after inactivity" IT policy
KB35886 Work Connect does not retain customized auto signatures
KB35888 Unable to open Secure Work Space on Android devices
KB35873 Work Connect crashes when setting Out of Office in Secure Work Space on iOS devices
KB35898 Secure Work Space contacts can be exported into Personal Address Book despite IT policy rule disallowing this
KB35871 Unable to access ActiveSync or URLs through Work Browser on Android 2.3


Additional Knowledge Base Articles:



Inside BlackBerry Business Blog Posts 


Got a question about a BlackBerry Product or Service?

If so use the BlackBerry Contact Catalog so we can better assist > http://blck.by/2huFaGF