Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Posts: 7
Registered: ‎05-27-2014
My Device: 9900
My Carrier: SFR

Secure Work Space: disable to open attached files

Hi Guys!

 

 

 

I'm adminstrating a BES 10.2 with the Secure Work Space but some attached files (pdf, doc, docx) are not available to be open, and they are with a .txt file too.

 

 

Devices concerned: iOS (4S and 5), Android and BlackBerry Z10 and Q5

 

 

Any idea? Smiley Happy

 

 

 

 

Thanks by advance Smiley Happy

 

Super Contributor
Posts: 278
Registered: ‎04-01-2008
My Device: Z30

Re: Secure Work Space: disable to open attached files

Hi,

 

Can you explain a little better? What happens when you click on the files? Can you post a screenshot of the device when it happens? Same issue across all device OS as you mentioned using SWS and BlackBerry 10 devices do not use that technology...

 

Thanks

Don't forget to hit like if I resolved your issue! Smiley Happy