06-14-2013 04:30 AM
06-16-2013 08:38 AM
Welcome to the forums and thank you for your question.
For the full version of the BlackBerry Enterprise Server 5.0.4, you may find the IT Policy “Keep Message Duration” under the Email Messaging tab, which is found by either creating or managing\editing an IT Policy from the Policy section, under BlackBerry Solution Management of the BlackBerry Administration Service web console.
You will find a description of this Policy setting in the BlackBerry Administration Service web console and on page 134 of the BlackBerry Enterprise Server Policy Reference Guide.
Let us know if you have any further questions regarding this specific request.