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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 2
Registered: ‎12-14-2010
My Device: Not Specified

Setting Out of office for both internal and external recipients

[ Edited ]

Users in my organization would like that when they enable Out of Office on their blackberry devices, all recipients (internal & external) shall receive the out of office response.  Currently, the default behavior is to only enable OOO for internal users.  Is there a way to enable it for everyone?

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Setting Out of office for both internal and external recipients

hope you are talking about 2007.

 

Internal and external notifications are both overwritten when the Out Of Office reply is enabled, di...  

 

 




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New Contributor
Posts: 2
Registered: ‎12-14-2010
My Device: Not Specified

Re: Setting Out of office for both internal and external recipients

I am talking about Exchange 2010 and Outlook 2010.

 

I saw the article you included.  It says that in certain circumstances but not always, blackberry may overwrite both the internal and external OOO messages. 

 

Currently, when a user sets the out of office option from his blackberry only the internal out of office is enabled.  I want to set the blackberry to enable both internal and external by default.  That is the behavior in outlook and should be the same when using blackberry.

Contributor
Posts: 20
Registered: ‎08-29-2012
My Device: bold 9000
My Carrier: o2

Re: Setting Out of office for both internal and external recipients

Hi Guys

 

 I have the same question. when enabling out of office from the blackberry device it only enables for the internal emails not the external ones

Any advise would be much appreciated

 

Regards

 

Faz

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Setting Out of office for both internal and external recipients

What version BES and mail server?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

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Contributor
Posts: 20
Registered: ‎08-29-2012
My Device: bold 9000
My Carrier: o2

Re: Setting Out of office for both internal and external recipients

Hi

 

Thanks for your reply

 

BES version is 5.0.3.31and the mail server is office 2010

 

 

Kind Regards

 

Faz

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Setting Out of office for both internal and external recipients

[ Edited ]

 I only know of this still and applies to 2010 now.

 

Internal and external notifications are both overwritten when the Out Of Office reply is enabled, di...

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V