07-23-2014 04:47 AM
I have an issue with Apple's smartphones using Secure workspace, it asks any time the password!!
so the SWS is up an down like a Yoyo and the synchronization is instable.
Any answer may be help!
Iphone 4S & 5C with 7.1.2
07-29-2014 07:57 AM
Which password are you referring to? Your windows/ActiveSync password or the password it requests upon opening the 'Work Connect' app?
07-31-2014 03:38 AM
it's the 'Work Connect' app's password. It looks like some little power failures on the network. The problem is only 2 devices are impacted...
thanks for any idea
07-31-2014 06:14 AM
So you're only seeing this issue on 2 iOS devices? And they are both running OS 7.1.2
Any other iOS devices in your org running OK? What OS are they on?
Any errors in the COMM, Core or Secure Connect logs?
07-31-2014 03:20 PM
OK, so no errors in the UDS logs at all? We've also narrowed it down to these 2 devices as all others are working.
Have you attempted to delete the profile from the 2 affected devices and then reactivate? Also delete the SWS apps and download again from the Apple Store