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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 8
Registered: ‎07-19-2010
My Device: Z10 / Z30
My Carrier: Orange France

Slow public contact folders BAS page

Hello everyone,

 

I'd like to know if someone has faced some slowness in BAS page where you select public contact folders.

 

When i click on BlackBerry Domain > Component view > Email it takes about 10 minutes to display the page. Also have this when I go on the user page where you can manage redirection, signature and PF contacts to be pushed to the user's device.

 

I've looked on the BTSC but didn't find any thing relevant.

 

Did someone faced this ? 

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2000 users on BES 5 and more every day on BES 10 ! Smiley Happy
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Slow public contact folders BAS page

how much free memory do you have on the server that has BAS installed?

 




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New Contributor
Posts: 8
Registered: ‎07-19-2010
My Device: Z10 / Z30
My Carrier: Orange France

Re: Slow public contact folders BAS page

520 Mb free of 3.5 Gb.

 

BAS-AS is around 1 gig of ram. Didn't remember it was that high on BES 5.0.1 MR2.

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2000 users on BES 5 and more every day on BES 10 ! Smiley Happy