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08-15-2014 05:52 PM
I can only say that this Q10 units are not fully developed from the hardware end. I had like many many users in this forum difficulties that you could just use the phone with headsets or putting all calls on speaker (which than kills all security Q10 is introducing as all surrounding can hear 100% of conversation plain). Ok this can happen, got a repalcement unit last week which has the second hardware issue, this time with a over sensitive "w" key making it impossible to use the keybord. This defect has also been reportes in many forums for almost every key you can name.
I'm disappointed that RIM is not even concentarting on their Key Key objectives like delivering a safe phone (allowing privecy within call is base) and making sure that the BB unique keybord is functioning as advertized and known from many versions before.
Finally I have to give it up and will move on monday to a windows phone (no keybord / bigger size). I would like to stay but after 15 hours of work changing the q10 units with the link and all the hazzel around the ID setups- I will move on before BB Q10 is going to kill my own busieness and clients I have to take care of.
This unit is obviewsly deigned to crack.....and has an outgoing control check which is lacking behing the todays industrial standards. On top, people here in Germany do not support BB anyways as it becomes more and more a self looking device which is overengineerd in therms of all access codes but does not have basic functionallity long therm.
Please people from BB- never bring a device into market for such elevated costs and have it failing on and on. This is a business device and many of us can not stand to be looked off for days and days.
Best regards and so long BB
08-15-2014 06:44 PM
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
08-21-2014 09:59 AM
sorry for you bad luck with your devices, we have about 40 in use and have not seen those issues
possible you got two bad units in a row which is rare
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V