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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎03-25-2010
My Device: 8520
My Carrier: orange

Standby Server

I have currently upgraded to BES 5.0.1 and also created a standby server, however services on the Stanby server will not connect, therefore showing an unhealty state for failover.  I think the main issue is the agent failing to connect to exchange.  I have tried a manual failover but the standby still wont work.


See below for current status.


 Wireless network accessAvailable 
 BlackBerry DispatcherAvailable 
 BlackBerry Messaging AgentNot Available 
 User accountsConfigured percentage not started 
 Connection to the messaging server(s)Configured percentage not connected 
 At least one user accountNot started 
 Access to web content and application contentAvailable 
 Address lookupNot available 
 Calendar synchronizationNot available 
 Attachment viewingNot available 
 Connection to the BlackBerry Configuration DatabaseConnected 
 Push application accessAvailable



I have tried recreating the mapi file but this does not work, I have rebuilt the server various times to verify build but no joy. 


Current set-up is the following


Primary server is  windows 2003

Standby server is windows 2003


Database is on SQL 2005 server.


No issues with primary server it is in live production.


Could anybody who has got standby servers working give me some help........