Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Enterprise Service 10

Reply
New Contributor
Posts: 2
Registered: ‎07-25-2013
My Device: BB Q10
My Carrier: A1

Stuck at BES 10.1.1 install wizard

Hey guys,

 

I just wanted to ask if anyone else had the problem of being stuck during the install wizard of BES 10.1.1.

I'm getting through without problems until it asks me  to "creat an administrator account".

When I enter a password and try to push the next button it does nothing. I tried different passwords but still the same.

I also tried and only entered a password in the first field - then it gives me the message that the passwords don't match.

 

Really strange thing, I'm not getting past this step.

New Contributor
Posts: 2
Registered: ‎07-25-2013
My Device: BB Q10
My Carrier: A1

Re: Stuck at BES 10.1.1 install wizard

problem was solved.

New Member
Posts: 1
Registered: ‎04-10-2014
My Device: Q10
My Carrier: AT&T

Re: Stuck at BES 10.1.1 install wizard

What solved the problem? I am having the same issue with 10.2.

Guru III
Posts: 32,134
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Stuck at BES 10.1.1 install wizard

Server OS?

Mail server version?

local SQL or remote?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V