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BlackBerry® Enterprise Service 10

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New Contributor
Posts: 5
Registered: ‎07-11-2013
My Device: nvt
My Carrier: KPN

Sync calendar to exchange

Hello,

 

Probably a stupid question, I can't seem to find the option to let the calendar items syncing with the mailserver (the mailbox is in the secure workspace).

 

We have an Exchange 2010 mailserver, a BES 10.1.1 enterpise server with a Z10 phone.

 

If I add a calendar item to exchange it will sync to outlook.

If I add a calendar item to BlackBerry it won't sync to outlook.

 

How can I solve this?

Thanks in advance,

Matthew

Retired
Posts: 91
Registered: ‎05-17-2013
My Device: BlackBerry Z-10
My Carrier: Rogers

Re: Sync calendar to exchange

Hello Matoe;

 

Welcome to the forums and thank you for your question.

 

Confirm the following;

Select device settings

Accounts

While in Account Settings, select the account in question (i.e. work account)

Scroll down the account settings and ensure that the calendar is enabled for synchronization

 

Ensure that the email profile being used via the BlackBerry Device Service has calendar enabled for sync

Ensure all services of the BlackBerry Enterprise Service 10 are running

 

Let us know if you have any further questions regarding this specific request.

 

BlackBerry Documents

BlackBerry Knowledgebase

MAD-VIKING
Highlighted
New Contributor
Posts: 5
Registered: ‎07-11-2013
My Device: nvt
My Carrier: KPN

Re: Sync calendar to exchange

Thanks for answering. I'll check with the customer if this solves the problem.