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inside custom component

BlackBerry® Enterprise Service 10

New Contributor
Posts: 2
Registered: ‎03-05-2012
My Device: 9780
My Carrier: ORANGE uk

The request could not be completed.

Trying to add a new user into Fusion Blackberry Device service and get the error  "The request could not be completed."


This is a new installation (free trial)  I currently have BES and BES Xpress running ok  Smiley Frustrated

New Contributor
Posts: 3
Registered: ‎05-28-2012
My Device: Bold 9800
My Carrier: n/a

Re: The request could not be completed.

Are all Device Service components installed on the same machine? Are there any errors in the logs of Device Service?