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BlackBerry® Enterprise Service 10

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Posts: 17
Registered: ‎07-29-2009
My Device: Not Specified

The setup application cannot update the settings for the BlackBerry Attachment Service

When trying to complete the last step of the 5.0 BlackBerry Enterprise Server Installation - "Start Services" - I am getting the message: 

 

The setup application cannot update the settings for the BlackBerry Attachment Service and will close. For more information, see the installation log file.

 

 After clicking OK on this message, the setup closes.  I checked Services and the BlackBerry Attachment Service is running.  Checked attachments to the BB device and they are working.

 

Also, when I try to open the BlackBerry Server Configuration, it says that it can open because Setup did not complete and to re-run setup to complete it.

 

This is happening after having to re-run the Setup to change the SQL Database settings.