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BlackBerry® Enterprise Service 10

New Member
Posts: 1
Registered: ‎05-11-2010
My Device: Blackberry Storm
My Carrier: Verizon

This has to be simple but I can't figure it out

We have 3 Domains:

xxxx.local <----Exchange Server 2010 Domain

yyyyy.com <----Remote Access Website

zzzz.com <----E-mail


I downloaded and installed BES Express on a 2008R2 Server Running Exchange 2010.


I used the tutorials on Blackberry's site to walk me through the setup of BES and creating users.


I can add a user, associate a device, but nothing further.  Everything appears to be correct (the information in theBES admin page) but I get no e-mail or other functions.


It is almost as if the phone is not activated by BES.  Is there a way to activate it WITHOUT using the wireless activation.  That method is not working.  Any help is appreciated and I can provide any further information.

Guru III
Posts: 32,198
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: This has to be simple but I can't figure it out

on a separate PC login with BESAdmin and see if you can open up the users mailboexes.


That will tell you if permissions are set correct.


Also what is the primary email address for the user you are selecting?


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