02-13-2014 03:32 PM
I have BES 10.1.1 installed on a 2008 R2 server and I would like to do the update to BES 10.2.1. When I run the setup, I get a message about "the upgrade patch [10.2.1.25] cannot be installed because the program to be upgraded may be missing,..." I'm not sure why it doesn't find the existing install. I am logged into the system with the same account that runs the BES service. The only thing I can think of is that it is locating the BES 5.04 install which is located on the same server first and not looking for BES 10 but I really don't know for sure. Anyone have any ideas? Thanks!
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
02-13-2014 04:33 PM
you have to install 10.2 then install MR1 after
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V